📋 Information Accuracy

• Provide accurate and truthful information when using our assessment tools
• Update your information if circumstances change
• Verify all information independently before making immigration decisions
• Understand that assessment results are estimates based on provided information

🔐 Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access to your account
• Take responsibility for all activities under your account
• Use strong passwords and enable available security features

⚖️ Legal Compliance

• Comply with all applicable local, national, and international laws
• Respect intellectual property rights
• Use our services only for lawful purposes
• Obtain independent legal advice for immigration decisions

🤝 Respectful Conduct

• Treat other users and our staff with respect and courtesy
• Refrain from harassment, discrimination, or offensive behavior
• Respect privacy and confidentiality of other users
• Report any inappropriate behavior to our support team

📊 Assessment Tool Limitations

• Estimates Only: Our CRS calculators and eligibility assessments provide estimates based on general program requirements
• Government Changes: Immigration rules and requirements change frequently; our tools may not reflect the most recent updates
• Individual Circumstances: Results may not account for unique personal circumstances that could affect your application
• No Guarantees: Tool results do not guarantee approval or specific outcomes from government authorities

💼 Consultation Service Limitations

• Guidance Only: Our consultations provide information and guidance, not legal advice
• Not Licensed Attorneys: Unless specifically stated, our consultants are not licensed attorneys
• No Application Filing: We do not file applications or represent you before government authorities
• Independent Verification: You must verify all advice with qualified legal professionals

📅 Booking and Scheduling

• Advance Payment: All consultations must be paid in advance of the scheduled session
• Scheduling: Consultation times are subject to availability and must be booked at least 24 hours in advance
• Time Zones: All consultation times are provided in Eastern Standard Time (EST) unless otherwise specified
• Confirmation: You will receive email confirmation with meeting details within 2 hours of booking

🔄 Cancellation and Rescheduling

• 24-Hour Notice: Cancellations or rescheduling requests must be made at least 24 hours before the consultation
• Full Refund: Cancellations with proper notice receive a full refund within 5-7 business days
• Late Cancellation: Cancellations with less than 24 hours notice forfeit 50% of the consultation fee
• No-Show Policy: Failure to attend a scheduled consultation results in forfeiture of the full fee
• Our Cancellations: If we need to cancel, you receive a full refund or priority rescheduling

📞 Consultation Conduct

• Preparation: Come prepared with specific questions and relevant documents
• Recording: Consultations may not be recorded without explicit written consent from both parties
• Professional Conduct: Maintain professional and respectful communication throughout the session
• Follow-up: Written summaries are provided for sessions over 60 minutes

🏢 Our Intellectual Property

All content on WorldCitizenHub.com, including but not limited to text, graphics, logos, images, software, and compilation of information (collectively “Content”), is owned by WorldCitizenHub or our licensors and is protected by copyright, trademark, and other intellectual property laws.

• Trademarks: “WorldCitizenHub,” our logo, and other marks are trademarks of World Citizen Hub
• Copyrights: All original content, including immigration guides and assessment tools, is copyrighted
• Software: Our immigration calculators and assessment tools are proprietary software
• Database Rights: Our immigration information database and compilation is protected

✅ Permitted Uses

• Personal Use: Use our tools and information for personal immigration planning
• Educational Purposes: Reference our content for educational and research purposes
• Sharing Links: Share links to our pages and resources
• Fair Use: Brief quotations with proper attribution for non-commercial purposes

🚫 Prohibited Uses

• Commercial Use: Using our content for commercial purposes without written permission
• Reproduction: Copying, distributing, or republishing substantial portions of our content
• Reverse Engineering: Attempting to reverse engineer or duplicate our tools and software
• Trademark Infringement: Using our trademarks without authorization
• Creating Derivatives: Creating derivative works based on our content without permission

⚖️ Legal Violations

• Violating any applicable laws, regulations, or third-party rights
• Engaging in fraudulent activities or misrepresenting your identity
• Circumventing immigration laws or regulations
• Providing false information in assessments or consultations

💻 Technical Violations

• Attempting to hack, compromise, or damage our systems
• Using automated tools to access or scrape our content
• Introducing viruses, malware, or other harmful code
• Overloading our servers with excessive requests
• Attempting to bypass security measures or access restrictions

📢 Content and Communication Violations

• Posting or sharing offensive, discriminatory, or harassing content
• Impersonating other individuals or organizations
• Sharing spam, promotional content, or unauthorized advertising
• Distributing copyrighted content without permission
• Engaging in activities that damage our reputation

📊 Data Collection

• Assessment Data: Information provided in our immigration tools and calculators
• Contact Information: Email, phone, and other contact details you provide
• Usage Data: How you interact with our website and services
• Communication Records: Support requests, consultation records, and correspondence

🛡️ Data Protection

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Controls: Strict access controls limit who can view your information
• Regular Audits: We conduct regular security audits and updates
• Compliance: We comply with GDPR, CCPA, and other applicable privacy laws

💰 Consultation Fees

• Payment Required: All consultation services require payment in advance
• Accepted Methods: We accept major credit cards, PayPal, and other specified payment methods
• Currency: All prices are in USD unless otherwise specified
• Price Changes: We reserve the right to change prices with 30 days notice

🔄 Refunds and Cancellations

• Consultation Refunds: Full refund for cancellations made 24+ hours before scheduled time
• Processing Time: Refunds processed within 5-7 business days
• Method: Refunds issued to original payment method
• No Refund Situations: No-shows, late cancellations (under 24 hours), or completed consultations

🔐 Payment Security

• Secure Processing: All payments processed through secure, PCI-compliant systems
• No Storage: We do not store complete credit card information on our servers
• Fraud Protection: Advanced fraud detection and prevention measures in place
• Billing Disputes: Contact us immediately for any billing questions or disputes

📊 Specific Limitations

• Immigration Outcomes: We are not liable for any immigration application results, denials, or processing delays
• Financial Losses: Not responsible for financial losses related to immigration decisions or outcomes
• Third-Party Actions: Not liable for actions of government agencies, immigration authorities, or third parties
• Information Accuracy: While we strive for accuracy, we cannot guarantee the completeness or currentness of all information
• Technical Issues: Not responsible for technical failures, service interruptions, or data loss

💰 Damages Cap

In jurisdictions where liability limitations are not permitted, our total liability to you for any cause whatsoever will not exceed the amount you paid for our services in the 12 months preceding the claim, or $100, whichever is greater.

🔄 Right to Modify

We reserve the right to revise these Terms and Conditions at any time without prior notice. Changes may be necessary due to:

• Changes in applicable laws or regulations
• Introduction of new services or features
• Security or operational requirements
• Business model changes

📢 Notice of Changes

• Website Notice: Updated terms posted with clear “Last Updated” date
• Email Notification: Significant changes communicated to registered users
• Effective Date: Changes take effect 30 days after posting unless otherwise specified
• Continued Use: Your continued use after changes constitutes acceptance

👤 Your Right to Terminate

• At Any Time: You may stop using our services at any time
• Account Deletion: Request account deletion by contacting support
• Data Removal: We will delete your personal data as required by law
• Outstanding Obligations: You remain responsible for any outstanding payments

🏢 Our Right to Terminate

We may suspend or terminate your access to our services immediately, without prior notice, for any reason, including:

• Violation of these Terms and Conditions
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Harmful behavior toward other users or our staff
• Security concerns or policy violations

📊 Effect of Termination

• Service Access: Immediate loss of access to all services
• Data Retention: We may retain certain data as required by law
• Survival: Certain provisions survive termination (liability, indemnification, etc.)
• Refunds: No refunds for prepaid services except as required by law

📍 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of [Your Jurisdiction].

🤝 Dispute Resolution

• Initial Contact: Contact us first at support@worldcitizenhub.com to resolve disputes
• Good Faith Negotiation: We commit to good faith efforts to resolve disputes amicably
• Mediation: If direct negotiation fails, disputes may be referred to mediation
• Legal Action: Any legal proceedings must be filed within one year of the dispute arising

🌍 International Users

If you are accessing our services from outside [Your Jurisdiction], you acknowledge that you are doing so on your own initiative and are responsible for compliance with local laws to the extent applicable.